FAQ’s

MI YACHTS

Live A Unique Life

Welcome to a unique world. A world where people matter, where life is celebrated and lives are enriched. A world where your travel is designed with heart and understanding. Inspired by a passion for travel, a desire to make a difference, and a deeply filled with moments to remember. We care for our sophisticated travelers who appreciate the best in personal assistance, first-hand knowledge, and trusted guidance. Where life is celebrated and lives are enriched through authentic, refined, and extraordinary travel experiences.

FAQ

Most frequent questions and answers

Charters start from AED399 per hour. Prices will vary according to the size of the vessel required.

You can make deposits via cash/cheque payments or via a checkout link which can be emailed to yourself directly.

Yachts are typically chartered for a minimum of 2 hours to view all the sights. However, if you require a quicker charter, then these will be available upon request. Please contact one of our charter executives to understand the terms and conditions for this.

We recommend booking well in advance. If your dates are flexible then 3/4 weeks during peak season and 1/2 weeks prior during the summer.

MI Yachts will provide its customers with complimentary welcome drinks on board. We also provide a catering menu that is available upon request.
NOTE: *WE DO NOT PROVIDE ALCOHOL ON BOARD. CUSTOMERS ARE ALLOWED TO BRING THEIR OWN. *WE DO NOT ALLOW GUEST TO BRING THEIR OWN BBQ, HOWEVER, THIS SERVICE CAN BE ADDED TO YOUR TRIP. PLEASE CONTACT US FOR MORE INFORMATION.

MI Yachts takes pride in looking out for their loyal customers. Therefore, if you subscribe to our page then MI Yachts will keep you updated with the latest offers and news.

Yes! MI Yachts will contact you a day before to confirm timings as well as the overall package with yourselves. If you require any changes then please let us know in advance.

Yes, children under the age of 2 years old are permitted but must be accompanied by an adult at all times. Also, children under the age of 9 are required to wear life jackets throughout the charter.

Unfortunately, no pets are allowed. Sorry for any inconvenience caused.

Please arrive 20-30 min prior to your charter at the designated location. Please make the operations team aware when you arrive.

All guests MUST bring with them a valid ID. For individuals traveling to the UAE, then a passport is mandatory. For residents, please bring Emirates ID or passport.

This may be possible depending on availability.
Payments for the extension must be made via bank transfer prior to the charter or in cash during your charter.

The Coast Guard will inform the team if a weather warning has been issued. In this instance you will be notified immediately and have the following options offered to you: (1) Continue with your planned trip with an alternative and safer route plan (if permitted). (2) Reschedule the charter. (3)
Cancel the booking with no cancellation charges (only in the event you are unable to reschedule).

Terms & Conditions

MI Yachts: Complimentary Additions

Important

There are strict rules which have been implied by The Dubai Coast Guard and fines
which are put into place. It is important for our guests to know if rules are broken
then MI Yachts reserve the right to pass on any fines if any incident occurs set out
by the coastguard & enforced by your Captain & Crew.

Cancellation Policy – Catering

Numbers of Guests

Children

Damage Waiver and Liabilities

If any damages are caused to the vessel then this will result in a sanction for the
client or their guests. The damage will be reported in writing to the client within 24
hours which will state a quotation of cost for the repair/ damage caused. Any
damage caused will be registered to the operations manager at MI Yachts, if failed to pay then it will result in a fine.

Cancellations

Cancellation Fee – Retention Policy

Refund Policy

Refunds will be completed through the original payment method. Refunds are
subject to the cancellation policy

Confirmation

Once the payment of the trip is made, you will receive a confirmation email from MI
Yachts of your invoice. This will include the services you have paid for. Please allow
24 hours from the payment made for the confirmation to come through on your side.

Privacy Policy

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